Refund policy

Return & Refund Policy

Due to the nature of bath and body products, returns are not accepted once products have been opened or used.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will gladly make it right.

To request assistance, email:

hello@astralartapothecary.com

Please include:

• Your order number
  
  

• A photo of the item
  
  

• A brief description of the issue
  
  

If approved, we may offer a replacement or refund depending on the situation.

Refunds are issued to the original payment method.